Telecommunications Services
IGS helps wired and wireless telecom providers implement highly available, agile, and secure IT solutions. Our software effectively addresses rising data traffic, growing demands for real-time long-distance communication, AI-driven service personalization, and other challenges that modern telcos face.
Services We Offering
Comprehensive Solutions for Seamless Operations
What We Implement
Billing
We provide solutions for real-time service usage tracking, invoicing, and automated payment collection. Our software supports complex pricing models, including prepaid, postpaid, and subscription plans.
Network analytics
We implement data analytics solutions to monitor and analyze key network performance metrics like latency, packet loss, throughput, network availability, and bandwidth utilization.
Customer Analytics
We deliver solutions to collect and analyze behavioral (e.g., clickstreams, customer churn rates, sentiment data) and non-behavioral metrics (e.g., service outages and disruptions, customer feedback) to comprehensively assess the customer experience.
Network management systems
We centralize such essential network operations as network performance management, inventory tracking, device configurations across the infrastructure, fault management, and more, to ensure network availability, stability, and optimal performance.
Fault management systems
We enable the detection, isolation, and fast resolution of network faults to minimize downtime and ensure uninterrupted network operations.
Performance management systems
We implement traffic analysis tools to monitor such KPIs as network latency, throughput, and packet loss, and provide real-time dashboards to visualize the performance analytics.
