Telecommunications Services

IGS helps wired and wireless telecom providers implement highly available, agile, and secure IT solutions. Our software effectively addresses rising data traffic, growing demands for real-time long-distance communication, AI-driven service personalization, and other challenges that modern telcos face.

Comprehensive Solutions for Seamless Operations

Our Telecommunications IT services offer end-to-end support, from strategic IT consulting and custom software development to system integration, data security, and ongoing technical support—ensuring efficient, secure, and scalable communication solutions.

What We Implement

Billing

We provide solutions for real-time service usage tracking, invoicing, and automated payment collection. Our software supports complex pricing models, including prepaid, postpaid, and subscription plans.

Network analytics

We implement data analytics solutions to monitor and analyze key network performance metrics like latency, packet loss, throughput, network availability, and bandwidth utilization.

Customer Analytics

We deliver solutions to collect and analyze behavioral (e.g., clickstreams, customer churn rates, sentiment data) and non-behavioral metrics (e.g., service outages and disruptions, customer feedback) to comprehensively assess the customer experience.

Network management systems

We centralize such essential network operations as network performance management, inventory tracking, device configurations across the infrastructure, fault management, and more, to ensure network availability, stability, and optimal performance.

Fault management systems

We enable the detection, isolation, and fast resolution of network faults to minimize downtime and ensure uninterrupted network operations.

Performance management systems

We implement traffic analysis tools to monitor such KPIs as network latency, throughput, and packet loss, and provide real-time dashboards to visualize the performance analytics.

Ready to Transform Your Workforce?

Connect with our industries experts today and discover how our specialized solutions.