Transportation and Logistics Services

IGS provides Transportation and Logistics IT consulting, development, support, and evolution services. We deliver secure and value-driven logistics IT solutions despite time and budget constraints and changing requirements.

Comprehensive Solutions for Seamless Operations

Our Transportation and Logistics IT services offer end-to-end support, from strategic IT consulting and custom software development to system integration, data security, and ongoing technical support—ensuring efficient, secure, and optimized logistics operations.

What We Implement

Labor Management

  • Labor planning (by period, type of activity, region, etc.) based on the analysis of historical data on resource requirements for customer order fulfillment.
  • Automated task assignment (for drivers, warehouse staff, etc.) based on the employee availability and operational schedules.
  • Real-time labor performance monitoring against pre-defined KPIs.

Customer order management

  • Automated aggregation of customer orders from a customer portal, third-party ecommerce platforms, etc.
  • Prioritization of customer orders based on customer value, order date, item category, and more.
  • Analytics-based assignment of preferred carriers to customer orders.
  • Real-time tracking of customer order fulfillment progress.

Customer Relationship management

  • Centralized storage of customer-related data (general customer information, interaction history and ongoing activities, etc.).
  • Creation, editing, approval, and centralized storage of customer documents (contracts, invoices, etc.).
  • Customer claim management.
  • Customer portal with self-service capabilities.

Vendor Relationship management

  • Managing RFxs, e-auctions, e-tenders.
  • Creation, editing, approval, and centralized storage of carrier contracts and transport orders.
  • Automated validation of carrier invoices and submitting them for payment.
  • Real-time monitoring of carrier performance against pre-defined KPIs.

WareHouse management

  • AR-enabled order picking (pick-by-vision).
  • Barcode/RFID-enabled monitoring of warehouse inventory levels.
  • planning of warehouse labor resources and equipment, operations in yard, loading docks, etc.

Transporation Management

  • Real-time tracking of transportation progress.
  • RFID-enabled monitoring of goods transportation conditions (e.g., temperature, humidity, vibration, etc.).
  • ML-powered forecasting of shipping time and estimated time of arrival.
  • Creation, editing, approval, and centralized storage of transportation documents (bills of lading, commercial invoices, etc.).
  • Automated reverse logistics.
 

Ready to Transform Your Workforce?

Connect with our industries experts today and discover how our specialized solutions.